A smooth returns process gives you a returning customer. This is why we have staff working only with returns.
The process should be smooth when something needs to be returned
A simple returns process is an important part of the experience, for a lot of customers, when shopping online. This results in less cancelled orders and happier customers. We take care of, and create, a smooth return process for your returns, cancelled orders and claims.
How our return handling works
When a customer sends an order in return, we receive, unpack, and locate the origin. We create a digital traceability in the PartnerPortal for that specific return so you, as the customer to us, sees what is returned and what condition the product is in.
We offer restoration of products
- Restoration of electronics
- Steaming and folding of clothes
This is where we handle returns
Our return departments in Habo, Borås, Ängelholm and Stockholm handle returns daily.
Contact us for more information
Do you want to know more about how it works? Are you looking for a logistic solution that suits you? Do not hesitate to reach out to us and we will help you.
036 – 33 33 444